3 out of 53 of 5Verified customerSupport and communication
Support ka sequence thoda confusing tha
Mujhe laga tha ki sign-up ke baad onboarding simple hoga, par jo steps diye gaye the unka order thoda ajeeb tha. Kabhi database setup pe rukna padta tha, kabhi calling tools ka integration clear nahi tha. Training mein bhi kuch modules repeat ho rahe the, jo thoda slow banata tha overall process. Support ne acha help kiya, par kabhi kabhi unki bat sirf thoda clarify karne wali lagti thi, puri problem solve nahi karti. Mujhe lagta hai agar steps thoda logically flow karte to better hota. Phir bhi software useful tha, par usme kuch jagah thoda jyada waqt laga, mainly support aur training setup pe. Ek baar phir se pura flow dekhna pada, jo thoda tedious tha lekin samajh mein aaya.