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WFHI review

Support ka sequence bilkul theek nahi tha

1 out of 51 of 5Unverified experienceSupport and communication

Support ka sequence bilkul theek nahi tha

Mujhe tab bahut frustration hui jab main support call kar rahi thi aur usme steps ki koi samajh mein nahi aayi. Pehle toh mujhse direct complex questions puchhe gaye bina basic samjhaaye, joh mere liye confuse karne wala tha. Jab mujhe laga shayad main galat sequence follow kar rahi hoon, toh testing waale efforts ka koi matlab nahi nikla. Waqt guzar chuka hai par ab bhi sochti hoon ki agar pehle kuch aur tarike se guidance milti toh shayad main us software ko achhi tarah se samajh paati. Support team ka approach thoda zyada technical tha bina patience ke. Dheere dheere mujhe samajh aya ki unhone steps ka order sahi rakhna chahiye tha, par wo waqt nahi mila jab mujhe guidance ki sabse zyada zarurat thi. Yeh frustration mujhe ab bhi thoda affect karti hai jab main unke tools ka sochti hoon.

Jahnavi ChakrabortyArunachal Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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