4 out of 54 of 5Verified purchaseSupport and communication
Support ka sequence bilkul sensible tha
Overall, the support process was quite well structured, which mujhe sabse accha laga. Pehle mujhe ek detailed training milti hai jisse basic system samajh aata hai, then step-by-step assistance milti thi via calls jab main dialer aur database features address karta tha. Har stage pe jo queries hoti thi, unko jaldi aur clearly solve kar diya jata tha. Bas ek chhoti si kami thi ki kabhi-kabhi telephonic support ke response queues thoda lamba lagta tha, par wo bhi manageable tha. Automatic updates bhi smoothly aaye aur in sab se mujhe lag raha hai ki main thoda aur confident ho raha hoon apne workflow me, jo system ka major plus point tha.