Support ka sequence bilkul gadbad tha
Maine jab bhi support ko call kiya toh har baar alag-alag steps bata rahe the, aur wo steps logically arranged nahi lag rahe the. Onboarding process ke dauraan, mujhe laga ki jo sequence follow karna hai wo clear hona chahiye, lekin mujhe confusion hi zyada hua. Dialer setup se lekar database integration tak sab bhi clear nahi tha, matlab har time lagta tha mujhe repeat karna padega apni problem. Automatic updates bhi kabhi kabhi aise aaye jiski wajah se mujhe pichli settings dobara check karni padi. Support wale bolte rahe ki mujhe stepwise guide karenge, par wo guide samajh mein aisi hui ki lagta hi nahi ki main kisi pro setup mein hoon. Mujhe laga yeh pura system thoda aur organize hona chahiye tha taaki bina pareshaani ke workflow chal sake. Main toh disappointed hoon kyunki frustration hi zyada hua mujhe inse interact karte waqt, bilkul faida nahi hua.