Support ka scene thoda confusing hai yaar
Mujhe toh support se kaafi confusion hua jab maine pehli baar call kiya tha. Wo log thoda rambling style mein baat karte hain, jo samajhne mein thoda time le jaata hai. Matlab, main poochti thi basic steps ke baare mein aur wo baar baar topic change karte jaate. Training ka thoda hissa clear tha, par jab database features pe baat ki gayi toh masti ho gayi. Support waale phone pe itna clear explain nahi kar paaye, bar bar mujhe dobara samajhna padta tha. Woh ek point jispe main agree kar sakti hoon woh tha ki unka dialer software theek chal raha tha, woh reliable lag raha tha. Par communication thoda zyada improve hona chahiye warna log confuse ho jaayenge. Main soch rahi thi ki onboarding ke samay hi sab kuch straightforward hoga, lekin nahi hua. Kabhi kabhi lagta hai ki woh log ek hi baat ko baar baar dusre tarah se explain karte hain bina seedha point pe aaye. Support kaafi important hota hai jab naya software use karte hain aur ye thoda disappoint kar gaya. Overall toh thoda mehsoos hua ki clarity ki kami hai, jo upgrade karni chahiye. Agar clearer instructions milti toh main zyada acha experience feel karti, par abhi thoda haalat confusing chal rahi hai.