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WFHI review

Support ka scene ekdum daily theek tha

4 out of 54 of 5Verified customerSupport and communication

Support ka scene ekdum daily theek tha

Main software use kar raha tha pichhle kuch hafton se aur overall support theek tha. Jab call karte, turant ya delay ke saath, sawaalon ka jawab milta jo help karta tha mujhe task complete karne mein. Lekin kabhi-kabhi thoda wait zyada hota jab database feature se data fetch karna hota, aur uss time pe lagta tha ki jawab jaldi milna chahiye tha. Dialer setup basta simple tha lekin jab kabhi update aata hai toh mujhe laga ki thoda aur explanation mil jaye ki updated features kaise use karne hain, kyunki automatic update ke baad changes samajhna sabke liye easy nahi hota. Telephonic support ne help to kiya lekin baar baar repeat karne ko kaha gaya mere issue ko. Sign-up process smooth tha, invoicing mein bhi clarity thi bas payment confirmation kabhi kabhi delay se aata tha. Overall, day-to-day chalane mein lagbhag balance experience raha jahan support accessible tha, par thoda aur quick response mujhe better lagta. Ye sab cheezein dhyaan me rakhe toh main asaani se platform use karta rahunga agar ye choti choti delays kam hon.

Mahesh BhatiaAssam, IndiaExperience: Published:
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