Support ka sabse kharaab experience tha
Maine software setup karne ki koshish ki thi aur support ko call kiya tha jab kuch bhi samajh nahi aaya. Pehla call main unka response bahut slow tha, almost 10 minute wait karna para. Fir ek baar baat hui, par jo bhi solution diya usse meri problem solve nahi hui. Phir maine dubara call kiya, lekin har baar lagta tha ki mujhe dobaara samjhana padega, aur promote kar rahe the ki khud try karo dashboard se. Training ke waqt bhi lag raha tha ki main confusion mein hoon kyunki unhone clear nahi bataya ki kaunse steps hain. Jab bhi dialer use kiya, lag tha aur connectivity issue aa raha tha. Database ka feature bhi thoda confusing tha, mujhe lagta tha ki wo mere workflow ke hisaab se match nahi karta. Invoicing process thoda complicated tha, aur payment ka system bhi smooth nahi laga. Jo baat sabse zyada dikkat wali thi, wo thodi bhi responsive support team nahi thi, ye bahut frustrate karta tha mujhe din bhar uspe depend karte hue.