Support ka result bas chalta hai, mila bhi mila hi nahi
Main soch rahi thi ke support wale help karenge jab call dialer mein dikkat aa rahi thi. Pehle kuch attempts mein response thoda slow tha, toh maine dusri baar call kiya, wahan se jyada clear instructions mili. Par fir bhi, har baar problem solve nahi hui, kuch updates ke baad bhi same issues repeat ho rahe the. Support team achha communication rakhti thi lekin kabhi kabhi baar baar repeat karwana padta tha apni baat. Training sessions aur onboarding flow toh simple the, par jab dialer glitch karta, tab lagta tha ki koi quick solution milega. Wo jaisi expectations thi, utni smoothly kaam nahi hui. Payment process aur invoicing simple thi, usmein koi dikkat nahi aayi, par actual use mein software ke kuch features jyada complex nikle. Database feature thik tha, par updates ke dauran kabhi kabhi lag hota tha ki kaam ruk jayega. Overall, kahungi ki support ne madad ki par har masla efficient tareeke se solve nahi hua, matlab mixed experience raha mere liye yeh service.