2 out of 52 of 5Unverified experienceSupport and communication
Support ka response was mixed: sahi aur galat dono tha sides
Mujhe lagta hai support thoda better ho sakta tha jab cheeze galat ho gayi thi software mein. Jab dialer feature kaam nahi kar raha tha, toh response time delay tha, aur clarity bhi thodi missing thi instructions mein. Lekin ek baat achhi lagi ki jo telephonic support mila, woh polite tha aur genuinely help karne ki koshish karta tha. Automatic updates ne kuch naye bugs laaye, toh technical team ne socha samajh ke solution diya. Lekin jo invoice aur payment process tha, woh bilkul smooth chala bina kisi problem ke. Software ka access setup bhi straightforward tha par training mein kuch gaps dikh rahe the. Overall, support ki baat karein toh kuch cheezein acchi thi aur kuch disappoint bhi kar gayi mujhe, toh mixed feeling bani rahi meri.