Support ka response to the point tha, par waiting jyada thi
Meri support ki jo call thi, usmein main bada impressed thi ki unhone meri problem ko clearly samjha aur solution dene ki koshish ki. Jo baat achhi lagi, wo thi ki unhone bina time waste kiye mere database aur dialer ke issues ko address karna start kiya. Lekin, wo jo waiting times diye the, wo thoda zyada lambe the, jis wajah se thoda petrol kharch hua phone pe aur mera kaam slow hua. Mujhe baar-baar apne issue ko repeat karna pad raha tha, khud ko ek hi baat samjhane mein lagta tha thoda zyada patience chahiye. Unka automatic update system thik thak chal raha tha, aur invoicing process straight-forward tha, jiska mujhe faayda hua. Agar agli baar mujhe help chahiye hogi, toh main support team ko call karungi, bas main yeh chahti hoon ki thoda waiting kam karo aur ek hi baar mein problem solve ho jaye. Warna overall experience theek tha, par kuch cheezein improve karni hongi.