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WFHI review

Support ka response time zero tha, main fir bhi problem ke sath chhodi

1 out of 51 of 5Verified customerSupport and communication

Support ka response time zero tha, main fir bhi problem ke sath chhodi

Maine WFHI ke support se kaafi baar contact kiya because mujhe calling tools ke setup mein problems aa rahi thi. Har baar jo solution dene ki koshish hui, wo clear nahin tha, aur documentation bhi adhoora tha. Training modules attempt karne ke bawajood, mujhe khud se jyada try karna pada ki system samajh saku. Support representatives se baat karne par tension hi hota tha kyunki unka jawab delay se aata aur kabhi kabhi relevant bhi nahi lagta. Billing aur payment process mein bhi confusion thi aur koi prompt assistance nahi mili. Aaj bhi mujhe doubt hai ki agla time jab mujhe help chahiye hogi, toh kaisa experience milega. Overall, mera experience negative tha aur is wajah se main abhi confident nahi hoon ki main WFHI ke saath comfortable tarah se kaam kar paungi bina extra external help ke.

Swara AhujaUttarakhand, IndiaExperience: Published:
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