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WFHI review

Support ka response time thoda slow tha but ultimately theek tha

4 out of 54 of 5Verified customerSupport and communication

Support ka response time thoda slow tha but ultimately theek tha

Mera experience WFHI ke support ke sath mixed tha jab main onboarding process se guzar raha tha. Starting me mujhe thoda patience rakhna pada kyunki mujhe lag raha tha ki response thoda slow aa raha hai unke taraf se jab main ek technical issue le ke baat kar raha tha. Lekin jab finally meri query ka jawab mila toh mujhe laga ki unhone kaafi detailed aur samajhdari se mera problem samjha aur solve kiya. Jo bhi me queries unko bhejta, unki taraf se efforts dikh rahe the, bas timing thodi der se thi. Overall, software ko setup karne ke process me time lagta hai, par training aur support team jaise jaise aage badhte hain, sab cheezein smoother hoti hain. Dialer aur calling tools me training achhi thi aur kehte hain ki thoda aur jaldi response milta toh onboarding aur hassle-free hoti. Database feature use karte waqt bhi technical madad chahiye thi, jisme phone pe support thoda slow mila par baaki sab facilities theek hain. Mujhe lagta hai agar thoda process fast ho jaye toh pura system aur zyada efficient hoga.

Nishant KaurMeghalaya, IndiaExperience: Published:
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