2 out of 52 of 5Unverified experienceSupport and communication
Support ka response time thoda late tha, par help mili
Mujhe lagta hai ki support aur communication mein thoda slow tha shuruat ka process. Jab maine sign up kara, toh invoice aur payment wale steps clear nahi the, aur maine support ko call kiya toh response thoda delayed mila. Shayad unke paas jyada calls aate hon, isliye thoda wait karna pada. Lekin ek baat main dena chahungi, support staff ne jo mila wo theek tha, politely samjhaaya aur help ki, jo bhi queries maine raise ki thi. Lekin jitna fast start chahiye tha, wo nahi mila, aur launch tak thoda time laga. Software ka database aur calling features theek chal rahe the, par jab tak support se clarity nahi mili, main thoda confused thi ki next step kya hoga. Overall timing thodi disappointing thi, par jo guidance mila wo acceptable tha.