Support ka response time mera sabse bada disappointment tha
Support team se communication mene jo expect kiya tha, usse kaafi alag tha. Pehle toh unhone promise kiya tha ki telephonic assistance priority basis pe milegi, par actual mein main do din tak wait karta raha bina kisi substantial update ke. Jab finally contact kiya, toh response me clarity thi, lekin overall experience frustrating tha. Email mein conversation slow thi aur mere sawalo ka jawab kabhi kabhi incomplete laga. Jo training module diya gaya tha, usme kuch process mention nahi the jo mujhe samajhne mein dikkat di. Signing up aur payment ka process simple tha, par billing details ke baad bhi support se clear explanation nahi mil paya. Mujhe lagta hai ki communication aur quick support system pe dhyan dena chahiye WFHI ko. Dialer aur database features theek-thak chal rahe the, par unka efficient use karne ke liye support hona bahut zaroori tha, jo iss case mein puri tarah fulfill nahi hua.