Support ka response time kaafi slow tha, thoda frustrating
Yaar, mujhe bolo toh support se contact karne mein mujhe kuch time lag gaya aur main soch raha tha ki shayad wo jaldi reply nahi karenge. Matlab, jab problem samajh nahi aati toh insaan ko thodi jaldi help milni chahiye na, par woh thoda time leta hai. Mujhe lagta hai ki unhone mujhe technical terms me explain kiya, par thoda complicated tha samajhna, jaise ki mujhe clear explanation nahi mila ki automatic updates kaise affect karenge mera setup. Ek baar dialer issue ki wajah se calls drop hui, toh mujhe samjhane mein thoda struggle hua ki kaise resolve karoon, par support waale ne apni taraf se koshish ki, bas thoda delay tha response mein. Database feature ko lekar bhi mujhe clarity nahi mili, kabhi lagta tha ki mera data save nahi ho raha hai, toh message karne ke baad jawab mila par phir bhi clarity thodi kam thi. Mujhe lagta hai agar training me support ko thoda zyada clear karenge, to better hoga. Sign-up aur invoice process theek tha, par main support ke flow se thoda disappoint hua hoon. Sab mila ke, haan, support mila, but jald se jald communication hona chahiye tha taki main bina rukawat work kar pata.