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WFHI review

Support ka response time kaafi slow tha

3 out of 53 of 5Verified purchaseSupport and communication

Support ka response time kaafi slow tha

Mujhe help chahi thi ek baar jab dialing tool ke setup mein dikkat aayi thi, toh maine telephonic support se contact kiya. Response aane mein thoda zyada waqt laga, shayad ek din tak. Lekin jab finally baat hui, toh jo banda support de raha tha usne patiently mera issue samjha aur solution diya. Baaki training material aur software ka onboarding flow generally smooth tha, aur steps clear the. Database feature bhi theek kaam kar raha tha, thoda slow kabhi kabhi during calls, par manageable tha. Automatic updates se software mein improvements aate rehte hain, jo overall experience better banate hain. Payment process thoda confusing tha initially with the invoice, but overall it resolved fine. So, agar support ko aur tez karein toh better rahega, warna software aur training satisfactory hain. Agli baar bhi mujhe kabhi help ki zarurat pade toh main contact kar sakta hoon, bas response time improve ho toh achha rahega.

Vijay BalanTamil Nadu, IndiaExperience: Published:
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