Support ka response time bilkul slow tha
Main soch rahi thi ki software easy chalega but roz roz ki day-to-day problems mein support sahi se help nahi karta tha. Pehli baar jab sign-up kiya toh thoda time laga par chal hi gaya. Lekin jab call tools use karna shuru kiya toh dialer baar baar hang karta tha, aur jab support ko call kiya toh ya toh phone uthane mein time lagta ya confused jawab aate. Kabhi kabhi toh lagta tha jaise unko meri problem samajh nahi aa rahi. Database feature bhi itna stable nahi tha, kabhi data load hone mein issues aate the. Yeh sab chize roz roz repeat hui toh mera frustration badhta gaya. Automatic update ke baad kuch features change ho gaye jo mujhe samajh nahin aa rahe the, aur woh bhi support se poochna pada. Invoice aur payment process thoda straightforward tha, lekin support ke bina kaam rukta lagta tha. Overall, software potential rakhta hai lekin support aur daily performance ke mamle mein bohot improvement chahiye. Aise continuous issues face karna mere liye bahut exhausting tha, aur main expect karti thi ki thoda better communication aur understanding milegi. Bahut disappointing raha mera experience yahan.