Support ka response time bilkul consistent tha
Support team ne jo response diya, woh expected se kaafi better tha. Kabhi kabhi jab main training ke dauran confuse ho rahi thi, unhone turant help kiya, aur telephonic support bhi mujhe satisfactory laga. Priority assistance request bhejti thi, toh uska reply mujhe timely mila, jisme clarity thi. Lekin kabhi kabhi jo technical cheeze hoti hain, unka explanation thoda aur simple ho sakta tha, kyunki main thodi new hun software ki dunia mein. Overall, ye zarur keh sakti hoon ki communication transparent thi aur support team ready thi madad karne ke liye. Response delay minimal tha, jo remote working mein important hai. Mere paas feel tha ki main akeli nahi hun kisi issue mein. Jo bhi queries thi, woh patiently suni gayi aur solution diya gaya.