Main toh support team se contact kar raha tha kyunki mujhe software ke dialer feature mein dikkat aa

Main toh support team se contact kar raha tha kyunki mujhe software ke dialer feature mein dikkat aa

Main toh support team se contact kar raha tha kyunki mujhe software ke dialer feature mein dikkat aa rahi thi. Pehle 2 din tak response mili hi nahi aur jab finally call connect hua, toh woh bhi adhura samadhan mila. Unhone kaha ki automatic updates se shayad problem solve ho jayegi, lekin updates ke baad bhi dialer kaam nahi kar raha tha. Onboarding process thoda confusing tha, aur training sessions mein bhi wo topic clear nahi hua tha. Support ke calls mein patience rakhna padta tha par disappoint hua main kyunki unka communication clear nahi tha. Billing ya payment process ke bare mein poochne par bhi delay hua, matlab overall mujhe bahut frustrated feel hua. Koshish ki thi ki product samajh jaun, par jab support hi kisse helpful na ho toh samasya badh jaati hai. Software ke kuch features ache hain, magar support system ke bina unka fayda uthana mushkil tha mere liye. Main paas aage bhi aise experience se bachna chahta hu.