2 out of 52 of 5Verified customerSupport and communication
Support ka response time bahut disappointing tha
Yaar, main pehle kaafi software use kar chuki hoon jisme support fast aur helpful hota tha, par WFHI me support ka response time seriously bahut slow raha. Jab bhi phone uthaya, ya tickets bheji, feedback milne mein kaafi der lagti thi, aur kabhi kabhi toh lagta tha ki kisi ne dekha hi nahi. Jo ek achhi baat thi, woh ye thi ki software khud kaam karta tha kaafi smoothly, aur updates mostly time par aate the. Par jab jitna mujhe help chahiye tha, woh utna nai mila, to frustration badh gaya. Payment process theek tha, lekin jab support se baat karni padti thi, toh samay barbaad lagta tha. Main toh sochti thi ki better communication hogi, par yeh bilkul waise nahi tha.