Support ka response time bada acha tha, woh impress kar diya
Ye toh sach hai ki main pehle expect kar rahi thi ki support thoda slow hoga ya fussy but actually jab call kiya toh response time bada acha nikla. Matlab, socha tha itna quick reply nahi milega par surprisingly turant help mil gayi. Us din jab mujhe dialer system samajh nahi aa raha tha, toh unhone patiently samjhaya aur wait bhi kara jab main confused thi. Ek cheez alag lagi wo ye ki unhone apne updates ke baare mein bhi timely information di, matlab har baar call karna zaruri nahi tha. Thoda casual style mein baat karte the jaise apne dost se baat kar rahi hoon. Bas ek baar thoda gap laga tha technical call ke beech mein, lekin overall experience mujhe acha laga aur main sochti hoon ki aisa support dena chahiye. Samajh me aaya ki yeh help system jo bataya gaya tha, woh waise hi effective hai jaisa maine socha tha.