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WFHI review

Support ka response time achha tha par clarity thodi kami thi

3 out of 53 of 5Unverified experienceSupport and communication

Support ka response time achha tha par clarity thodi kami thi

Mujhe support se help lene ki zarurat thi jab training chal rahi thi, par mujhe laga jo support mila woh mere expectations se thoda kam tha. Dialer setup mein thodi problems aayi thi, unhone attempt kiya help karne ki lekin mujhe lagta hai instructions clear nahi the. Database ka jo feature hai, wo mujhe kaafi useful laga, acha kaam karta hai lekin jab maine questions kiye to answers thode confusing mile. Mera expectation tha ki agar mai phir kabhi help ke liye phone karungi to thodi quicker aur zyada clear guidance milegi, par abhi usmein thoda doubt hai. Telephonic support polite tha par kabhi kabhi lagta hua ki thoda wait karna padta hai. Overall, training ka flow theek tha, par mujhe lagta hai ki communication mein thodi improvement honi chahiye agar future mein bhi mujhe support lena pade toh. Experiences mix hain, kuch accha hua, kuch nahi, bas yehi kahungi.

Ayesha KharadeChandigarh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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