Support ka response time accha tha par step order thoda ulta-pulta laga
Mujhe pehle lagta tha ki support process ekdum logically organized hoga, lekin thoda confuse hua jab mujhe unko call kiya. Pehle toh training ke dauran mila guidance sab clear tha, par practical application ke time jab kuch specific queries thi toh mujhe pata chala ki shayad steps ko thoda aur clearly arrange karna chahiye tha. Telephonic support ne patience se har sawal ka jawab diya, wo toh achha hi laga, lekin thoda order mein bechaini rahi, jaise koi pehle basic faq de de aur phir advance help. Invoice aur payment ko lekar bhi toh kaafi smooth tha, par confirmation mein thoda mismatch hua jo baat ko complex bana deta hai. Ek taraf training achhi design hui thi, toh doosri taraf support procedure mein inconsistencies ne experience ko thoda mix ups wala bana diya. Is wajah se main 3 star de sakti hoon.