Support ka response thoda slow tha lekin help mila
Mujhe laga tha ki support easily available milega jab mujhe questions the about setting up the calling tools. Lekin kaafi baar repeat karna pada apni baat because lagta tha ki unko samajh nahi aa raha mera problem. Aur ek baar toh support line bhi down thi, jo main expect nahi kar rahi thi from a paid service. Lekin main yeh maanungi ki jab unhone finally response diya toh kaafi detail se samjhaya aur patience bhi dikhayi, woh theek laga. Waisey bhi, software khud stable tha aur dialer ke updates bhi regular aaye, toh main wo chhoti issues ignore kar pa rahi thi. Lekin overall, mujhe lagta hai ki onboarding ke initial steps mein thoda confusion tha aur communication itni smooth nahi thi jitni honi chahiye thi for a remote workflow tool. Last mein, thoda time laga mujhe jo information chahiye thi woh locate karne mein, database feature ka use karne ke liye bhi thoda guidance expect karti thi.