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WFHI review

Support ka response thoda slow tha but finally issue resolve ho gaya

3 out of 53 of 5Unverified experienceSupport and communication

Support ka response thoda slow tha but finally issue resolve ho gaya

Maine jab call kiya support team ko tab pata chala ki wo log thoda slow response karte hain, jo frustrating tha. Lekin jo achha laga vo ye tha ki end me mera dialer setup ka issue solve kar diye. Maine unse kaafi baar baat ki aur har baar mujhe thoda wait karna padta tha unke response ke liye, jo patience test karne wala tha. Agar unka telephonic support thoda zyada prompt hota to mera experience better hota, par overall baat karu to unhone mera problem sahi se samjha aur us par kaam kiya. Ye help meri liye valuable thi, par main sochta hoon ki agar agli baar bhi mujhe kisi madad ki zarurat padi to thoda cautious rahunga. Dialer aur database ke integration me thoda complexity tha, jiske liye unki assistance ne kaafi help ki, warna woh kaafi tough hota manage karna. Small reservation ye hai ki support ke response ka time improve hona chahiye, warna baki sab theek tha. Mera overall impression balanced hai kyunki issue toh solve hua par process thoda slow tha.

Vinay Vivek DalviAndaman and Nicobar Islands, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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