support ka response thoda incomplete feel hua
Mujhe support team ka response overall achha laga, magar kuch baatein thi jahan mujhe khud zyada samajhna pada aur seekhna pada ki software ke different features kaise kaam karte hain. Jo queries the, unhe solve karne mein support ne help ki, magar kaafi baar mujhe khud research karni padi jaise ki dialer configuration ya database updates ke aspects. Yeh thoda frustrating tha kyunki main expect kar raha tha ki shayad support team detailed guidance provide karega. Phone par call karne se pehle mujhe website par jo training materials the, unse bhi help mili lekin kuch matters ke liye mujhe wait karna pada response ke liye. Pura experience is liye thoda mixed tha; convenient toh tha, lekin completeness mein thodi kami mehsoos hui. Agar support thoda proactive hota ya detailed, toh experience aur smooth hota. Overall mujhe lagta hai ki support se baat karne ka process acha raha par khud bhi mujhe zyada taiyyar rehna padta.