Support ka response thin, sochungi dobara try karungi ya nahi

Support ka response thin, sochungi dobara try karungi ya nahi

Main initially excited thi software ko try karne ke liye, par jab maine sales aur pre-purchase ke dauran support team ki responsiveness ko dekha toh thoda disappointment hua. Unka reply time slow tha aur queries clear nahi ho paayi thi, jis se mujhe lagne laga ki agar purchase karun toh support me bhi yehi difficulties rahengi. Sign-up process maine complete kiya par unka billing aur payment system samajhne me bhi thodi pareshaani hui thi. Training aur onboarding ka experience poor tha, jo shayad zyada achha ho sakta tha agar support timely aur helpful hoti. Is sab ko dekhte hue main ab soch rahi hoon ki waapas try karungi ya nahi, kyunki patience bhi hattam hoti ja rahi hai.