3 out of 53 of 5Verified purchaseSupport and communication
Support ka response thik tha, par sab kuch smooth nahi hua
Support team se contact kiya toh unhone timely reply diya, aur basic problems solve kar di. Lekin advanced queries mein thoda deri lagi aur baar baar follow-up karna para. Training ka module achha tha, lekin onboarding process complicated lag raha tha. Dialer aur database integration mein firstly kuch glitches the jo fix kiye gaye, par daily use mein ab thik chal raha hai. Payments aur invoice system clear tha, lekin update notification thoda confusing tha initially. Support staff ne kaafi help ki, lekin har baar fast response nahi mila. Outcome ye tha ki main kaam kar paya, par support aur system mein thodi aur flexibility honi chahiye thi. Toh mixed feelings hain, kuch achha tha, kuch thoda frustrating.