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WFHI review

support ka response tha thoda slow magar polite tha

2 out of 52 of 5Verified purchaseSupport and communication

support ka response tha thoda slow magar polite tha

Main support ke saath thodi practices kar raha tha, mujhe lagta hai ki response time thoda slow tha, specially jab main dialer aur database ke technical questions lekar gaya tha. Queries ko samajhne mein thoda der lagti thi aur kabhi kabhi mujhe repeat karna padta tha apni baat ko. Lekin jitni der mein wo reply karte the, unka communication style polite aur helpful tha. Main ye bhi notice kiya ki unhone mujhe extra resources provide kiye support ke liye, jo helpful the, par mujhe lagta hai ki pehle se proactive approach honi chahiye. Mujhe lagta hai ki overall communication ko thoda quick aur efficient banaya jaaye taaki user frustration na ho. Kuch baar mujhe unka follow-up mil gaya, par kabhi-kabhi aisa lagta ki main input dene ke liye push karna padta hai. Main is baat ko appreciate karta hoon ki support team genuine help dena chahti hai, par main chahta tha ki unka response time better ho. Ye jo polite attitude tha, wo acha tha lekin speed mein improvement definitely chahiye warna tension ho jata hai ki task time par complete hoga ya nahi.

Prakash KapoorTripura, IndiaExperience: Published:
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