Support ka response slow tha, wo ajeeb laga
Billing ke mamle mein mera experience thoda disappointing raha WFHI ke sath. Jab maine payment issue raise kiya toh response milne mein kaafi time lag gaya, jo mera liye ek badi pareshani thi. Support team se baat hui toh unhone toh finally help kiya tha but wait time bohot zyada tha. Invoicing process ekdum theek tha, invoice milna clear aur smooth tha, wo part theek raha. Par agar aapko koi specific payment related question poochni ho toh aapko kaafi patience rakhna padega. Automatic updates aur software features sab fine hai, lekin jab issues aaye billing mein, toh timely response ka kami mujhe sabse zyada dikha. Calling tools aur dialer ke side mein koi dikkate nahi thi, wo sahi se kaam karte rahe. Training ka bhi experience average tha, koi major problem nahi hui wahan. Lekin payment aur billing pe agar customers ko quick support na mil paaye toh wo experience thoda kharab ho jata hai mera khayal mein. Overall service theek thi, lekin support response speed ne thodi negative impact dala jo main expect nahi kar rahi thi. Thoda aur improvement chahiye yahan. Yeh experience keval mera personal perspective hai, kahin aur shayad koi alag experience ho.