Support ka response slow raha, par polite the
Maine support team ko kuch queries aur problems ke liye call kiya tha, aur main yeh keh sakti hoon ki response thoda slow raha. Kai baar mujhe wait karna padta tha telephonic support mein, jab tak koi available hota. Lekin jab baat hui toh wo log polite aur samajhdaar the, jo thoda acha laga. Onboarding ke dauran training bhi clear thi, par jab tak main kisi issue par unse baat karti, action me delay tha. Software aur dialer mein bhi kabhi kabhi lag hota hai, toh jab bhi koi problem aati, turant support milna zaruri hai, jo itna consistent nahi mila. Database feature toh achha hai, lekin jab mere pass critical questions the, support se delays se frustration hui. Payment aur invoice process theek tha, smooth chal raha tha, par poora system efficient hona chahiye jahan har question ka timely jawab mile aur technical problems jaldi solve ho sakein. Overall, polite support staff achha tha, lekin mujhe lagta hai ki responsiveness ko aur improve karna zaruri hai. Shukriya!