Support ka response mujhe surprise kar gaya
Main expect kar rahi thi ki support team har roz jaldi se help karegi, lekin surprisingly aisa nahi hua. Jab tak maine phone uthaya, kai baar calls drop ho gaye bina support mile. Ek din main apne calling tools ke issue ke saath call kar rahi thi aur us time dialer crash ho gaya, us mein to thoda suport tha mid-call lekin baaki time main confused reh gayi thi ki kya karun. Database function kuch theek se sync nahin kar raha tha, magar ek chhoti si update automatic aayi thi jo kaafi useful lagi mujhe. Telephonic support pe depend karna mushkil tha, kabhi milte the kabhi nahi. Payment process theek tha, invoice time pe mil gayi, lekin sign-up thoda confusing laga pehle. Poore ek hafte mein main sochti rahi ki help milegi, par mostly queries pending rahi. Software ki basic training thodi tough lagi jis se samajhne mein time laga. Bas ek cheez achhi lagi ki dialer ka interface simple tha, usme zyada dikkat nahi hui. Overall, main iss experience se thoda disappoint hoon lekin seekhne ki koshish karti hoon ki agle baar shayad better hoga.