Support ka response missing tha puri tarah se
Sales se pehle mere queries ka jawab dena almost non-existent tha aur yeh kaafi disappointing raha. Multiple baar contact karne par bhi response nahi mila jo main expect kar raha tha. Sign-up process complicated laga bina kisi clear guidance ke, jo clearly batata ki software aur training kis tareh se kaam karegi. Invoice aur payment process bhi intuitive nahi tha, basic clarification ke liye bhi koi quick support nahi mila. Yeh sab milaaye to lagta tha ki unka saara focus customer ki assistance pe nahi hai. Training ke resources bhi utne helpful nahi lage jinhe dekh kar confident hoon ki main software smoothly chala paunga. Calling tools ke baare mein poochne par bhi jo jawab mila wo adhura tha, jiski wajah se decision lena mushkil tha. Iss sab ke chalte mujhe laga ki yeh poora system meri expectations se kaafi door tha. Overall main keh sakta hoon ki support aur communication mein yeh service kafi peeche reh gayi.