Support ka response lena itna time kyu leta hai?
Maine WFHI ke software ko access karne me koi dikat nahi paayi, par jab maine support team ko contact kiya, toh response itna slow mila ki mera kaam ruk gaya tha. Jo log onboard karne me busy the unka time management thoda bekar tha. Training samajhna thoda mushkil tha, aur dialer setup karne me bhi delays aaye. Database feature practically useful tha, bas support ki wajah se frustration hua. Automatic updates toh system ko thoda better bana dete hain, par unke bhi kuch bugs the jo thodi dikkat create karte hain. Sign-up aur invoicing process thoda complex laga, simple nahi tha. Payment karne ke baad confirmation bhi late aayi thi. Overall, main support system ko improve karna zaroori samajhta hoon, warna workflow smooth nahi chalta. Telephonic support kaafi inconsistent tha, kabhi helpful kabhi nahi. Agar support quick aur efficient ho, toh main software ko use karna pasand karta."