Support ka response itna slow tha, sach mein frustrating tha
Maine jab first time software sign-up kiya, toh main excited tha ki remote workflow smoothly chal jayega. Lekin support team se contact karne mein takleef hui. Pehle call lagayi thi toh response thoda mila, par baad mein jitni baar phone kiya, utna hi slow response mila. Ek din to itna wait karna pada ki lag raha tha shayad mera problem solve hi nahi hoga. Training modules kaafi confusing lage, isliye mujhe baar baar support ko samjhana pada ki kya issue hai. Database feature ko samajhne mein bhi waqt laga aur jab main dialer use kar raha tha, tab bhi kuch bugs aa rahe the jiske liye help leni padhi. Payment aur invoice process waise theek thaak hi tha, wo complicated nahi tha. Overall yeh experience thoda disappointing raha kyunki mujhe lagta tha ki jab kisi ko help chahiye hoti hai, toh fast assistance milegi, lekin yahan toh bohot jyada delay hua. Aise lag raha tha ki main support team ke liye ek bhi fark nahi karta.