Support ka response dekhke thoda hairani hui, confidence thoda cum hua
Mujhe lagta tha ki support kaafi smooth aur helpful hoga jab maine call kiya, par reality different thi. Phone pe baat karte waqt queries samajhne mein thoda time lagta tha unko, aur har baar mujhe same baat batani padti thi, jaise ki main baar-baar situation repeat kar raha hoon. Training aur documentation thodi thi jo initial confusion mita sake, lekin jab main direct help leta, toh wo hamesha instant solution nahi dete the. Thoda frustrating tha ye experience because end tak main confident nahi ho paya ki mera problem jaldi solve ho jayega. Phir bhi, jo response mila wo dikhata tha ki support team ka irada achha hai, aur wo last mein phone pe baad mein follow-up karte hain. Ye chhota surprise tha ki kabhi-kabhi unse support lene mein patience rakhna padta hai. Overall, main thoda mixed feelings mein hoon — helpful efforts hain, par kabhi confidence build hone ke baad bhi doubts hain ke main kabhi proper solution paunga ya nahi.