Support ka response achha tha par thoda slow tha
WFHI ka sales aur pre-purchase process kaafi straightforward tha, aur mujhe unki support se generally achha response mila. Jab maine sign-up aur payment process ke baare mein sawal kiye, toh woh log madad karne ke liye ready the. Lekin ek baar unka response slow tha jab mujhe database feature ke integration mein thoda issue aaya. Woh samajhne mein thoda time laga unko meri baat ki, par ultimately mujhe support mil gaya. Jo calling tools hain unka dialer handy laga aur training sessions ne meri doubts clear kar diye. Shuruaat mein thoda confusion tha ki manual updates chahiye ya automatic, par jab samajh mein aa gaya, tab sab smooth ho gaya tha. Mujhe lagta hai ki agle baar jab bhi mujhe kisi help ki zarurat padegi toh unka support phir similar response dega ki dhyan se sune aur assist karega. Overall, support staff ne apna kaam theek-thaak kiya, bas thoda aur prompt hona chahiye tha.