Support ka response achha tha, magar labels confuse karte rahe
Jab main support se contact kiya, toh unka telephonic support generally helpful tha, queries ko solve karne mein fast tha. Lekin jab software dashboard mein labels aur instructions dekha toh kaafi jagah par wording clear nahi thi, jisse mujhe pehle samajhna padta tha kya karna hai. Training session mein baatein achhi thi, par jab software mein switch kiya, toh kuch terms aur categories itne user-friendly nahi lage. Mera experience sequentially dekha toh pehle sign-up aur invoice process straightforward tha, par jab calling tools use karne laga, toh confusing labels ki wajah se kuch baar galat option choose karna pada. Yeh clarity ka thoda problem raha, par main appreciate karta hoon ki automatic updates se naye features jald aa gaye, jisne thoda ease provide kiya.