Support ka response achha tha, baki thoda sochna padega
Mere liye ye clear tha ki main agle baar bhi help mangna chahti hoon agar fir se is software ko use karungi, kyunki support ka response acha mila aur unhone patience se meri queries samjhi. Training toh thodi scattered lagi jahan tak mujhe laga, par phir bhi main kuch doubts clear kar payi support se. Lekin sales aur pre-purchase phase mein thoda confusion hua kyunki mujhe lagta hai ki mujhe product ki sari details milni chahiye thi, especially about billing and invoicing. Jo communication hui thi, woh perfect nahi thi, aur kahin-kahin batein repeat bhi hui, jis se mujhe thoda irritation bhi hua. Overall agar main bataun toh mujhe lagta hai ki help desk acha tha, bas uske alawa process clear hona chahiye tha pehle se taaki customers ko bar bar puchhna na pade.