support ka reaction time thoda slow tha
Main ne training ke liye sign-up kiya aur software ke basic tools use karna shuru kiya. Onboarding flow kuch had tak straightforward thi, lekin jab mujhe alag se support ki zarurat hui, toh mujhe thoda wait karna pada. Telephonic support team ne koshish ki meri madad karne ki, lekin unke responses thode slow lage. Software ke updates acche the aur calling tools generally acha kaam karte the, lekin database feature samajhne mein mujhe thoda waqt laga. Invoice aur payment process clear the aur sign-up mein koi dikkat nahi aayi. Mujhe lagta hai agar support thoda tez hota to shayad main jaldi fully chalane lagti. Fir bhi, overall experience achha tha aur training material kaafi informative tha. Ye chiz jo sabse zyada worry kar rahi thi, woh thi support ka slow reaction time, jo new users ke liye frustrating ho sakta hai. Main recommend karti hoon ki jo log ye software lena chahti hain, unhe support ke timings ka dhyan rakhte hue apna plan banana chahiye taaki kisi bhi delay se bach sakein.