Support ka process thoda lengthy par meaningful tha
Main initially soch raha tha ki support se baat karna simple hoga, par thodi clarity aur patience ki zarurat thi. Jab maine call kiya, toh,response thoda slow tha, lekin phir samajhne ke baad wo steps jo follow karne the, vo kaafi organized the. Sabse achhi baat ye thi ki har ek step logically connected tha aur mujhe apni problem ko ache se samjhane ka mauka mila. Par ek choti si baat jo dikkat lag rahi thi woh thi, kabhi kabhi unki priority samajhne mein thoda confusion hota tha ki pehle kya hoga. Hindi aur English dono mein baat kar sakte the, jo ki kaafi helpful tha mere jaise us user ke liye jo dono mix karta hai. Mujhe invoice banane wale process bhi manageable laga, thoda si guidance chahiye thi, par overall sab kuch clear tha. Support ne mere billing aur training related questions ka jawab diya, lekin ho sakta hai ki thodi flexibility agar hoti toh zyada better feel karta. Jo chhota issue tha usko chhodkar, service achhi thi aur main future mein bhi unki support lene ko ready rahunga, bas thoda patience rakhna padega.