3 out of 53 of 5Verified purchaseSupport and communication
Support ka process thoda incomplete lagta hai
Maine support ko call kiya aur unhone theek se jawab dene ki koshish ki. Pehle steps mein toh sab kuch samajh mein aaya aur unka process structured bhi tha. Lekin jab jyada detailed issues aaye tab mujhe laga ki unka approach thoda adhoora tha. Unki telephonic guidance kuch jagah pe clear nahi thi aur mujhe baar-baar wapas jaana padha basics pe. Apne hisaab se main ye sochta hoon ki unko customer journey me behtar flow banana chahiye. Payment aur signup mein koi problem nahi aayi, wo smoothly ho gaya. Lekin support process ko agar thoda aur realistic aur helpful banaya jaye toh main definitely zyada khush ho jaunga. Abhi ke liye support thoda confusing aur incomplete sa hai, jo mujhe achha nahi laga.