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WFHI review

Support ka process theek tha, bas thoda thoda ajeeb laga kabhi kabhi

4 out of 54 of 5Verified customerSupport and communication

Support ka process theek tha, bas thoda thoda ajeeb laga kabhi kabhi

Mujhe pehle din se laga ki tum logon ka support acche se arranged hai, steps logically placed hain, lekin jab main actual mein unko follow kar rahi thi toh kabhi kabhi lagta tha ki thoda aur better order ho sakti thi. Matlab, sign-up ke baad turant database upload karne ke liye kaha gaya, par calling tools setup thoda rush lag gaya tha. Shayad main thoda overwhelm feel kar rahi thi, aur support ne thoda jaldi next steps par move kiya bina poora confirm kiye ki pehle wala step clear hua ya nahi. Training aur updates ki jo process hai, wo efficient tha, par yeh khayal aaya ki agar thoda aur patiently har ek step pe ruk ke explain karte, toh zyada achha hota. Overall feeling positive hai, aur support karne ke tariqe ko main appreciate karti hoon, par main thoda confusion bhi mehsoos kar rahi thi, jo main samjhti hoon ki thoda aur dhyan de kar kam ho sakta tha.

Aarti ReddyAssam, IndiaExperience: Published:
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