Support ka phone uthana bhi mushkil tha
Main support ko compare kar rahi thi jo maine pehle use kiya tha, toh kisi bhi tareeke se ye behtar nahi tha. Phone uthane mein time lagta tha aur jawab dena bhi dhila hota tha. Pehle ke saath, jab bhi kisi problem aati thi toh turant solution mil jata tha, magar yahan baar baar follow-up karna padta tha. Kabhi kabhi jo dialer ya database feature ka issue hota tha, support response se patience khatam ho jata tha. Software updates ke baad kabhi features broken bhi lagte the aur unken liye support se baat karna frustrating tha. Invoicing process samajhna bhi mushkil tha kyunki woh clear tarike se explain nahi kiya gaya tha. Overall, jitna bhi helpful hona chahiye support, mere liye wo ek bada struggle tha jahan bar bar attempts karne padte the call reach karne ke liye, aur wo baat ke solutions mujhe thoda mushkil lage. Mere previous experience ke saath compare karun toh definitely yeh improvement ka maamla nahi thi.