4 out of 54 of 5Verified purchaseSupport and communication
Support ka overall theek experience tha
Rozana support se baat karte hue mujhe laga ki unka response time acha tha aur telephonic support generally samajh mein aata tha. Kabhi kabhi solutions dhundhne mein thoda time lagta tha, jo frustrating tha especially jab deadline pass thi. Par unki team ne consistently koshish ki apni baat ko clearly samjhane ki, jo main appreciate karti hoon. Kuch specific queries ke liye mujhe lagta tha ki thoda aur detailed explanation mil sakta tha jisse confusion kam hota. Overall, unka support acha tha aur main future mein bhi unka use karne ko soch rahi hoon, bas response quality thodi improve honi chahiye real-time scenarios mein.