Support ka overall acha experience tha
Mujhe lagta hai ki WFHI ki telephonic support system mujhe chakkar catlane waala nahi laga. Unhone respond karne mein generally jaldi kiya tha aur explanation bhi kaafi clear thi. Lekin kabhi kabhi call drop ho jaati thi ya fir hold time thoda jyada hota tha. Yeh chhoti si dikkat thi jo mujhe lagta hai ki thoda sudhar sakti hai. Onboarding ke during, jab main thoda confused thi kisi feature ke baare mein, team ne patiently samjhaya aur kis tarah se dialer aur database feature ka use karna hai wo bataya. Automatic updates bhi time pe aaye, jisse software hamesha updated raha aur naye features aate rahe. Overall, support team ki attitude aur help karne ka tariqa mujhe achha laga, especially jab main phone pe baat kar rahi thi. Thoda sa wait karna pada kabhi kabhi, par wo burn-out waali feeling nahi aayi. Signing up ka process smooth tha aur invoice easily mil gaya. Itni madad ke baad main definitely WFHI ka software aur training sahi maanti hoon, bas support calls mein thoda time management improve kar lega toh bahut accha hoga.