Mujhe yeh lagna start hua jab support team ne mera problem solve karne ke steps aise diye jo logical
Mujhe yeh lagna start hua jab support team ne mera problem solve karne ke steps aise diye jo logically sahi sequence mein nahi the. Training ke baad main soch rahi thi ki jab koi technical issue aayega, toh telephonic support steps systematically follow hone chahiye. Par jab maine call kiya, toh mujhe pehle basic information deni padi, phir baar-baar wohi steps repeat hue jo mujhe already pata the. Yeh clear nahi tha ki kab next step start karna hai, aur kab kisi solution tak pohchna hai. Thoda organize karke support process dena zaroori hai, warna customer ki frustration badhne lagti hai. Baaki sign-up aur payment ka process thik tha, invoice bhi time pe mila. Par support ke response ke order ko thoda better karna chahiye, tabhi overall experience improve ho sakta hai. Jab tak yeh nahi hua, tab tak main follow-up karte rahungi, par thoda patience rakhna padega.