Support ka order thoda ajeeb tha, samajh nahi aaya
Maine support team ko contact kiya tha problems ke liye, lekin jo steps wo bola rahe the software setup ke liye, wo lagbhag idhar-udhar ghoom rahe the. Pehle kuch basic checks karne ko bola jaata, phir wapas puch-taach ho jaati ki sab kuch theek hai ya nahi, aur fir se wahi cheezein repeat karni padti. Yeh step order samajhne mein dikkat hui kyunki logically ye nahi lag raha tha ki processing clear ho rahi hai. Training ke dauran bhi aise hi thoda confusion tha ki pehle kya karna hai aur baad mein kya. Calling tools aur dialer ko theek se setup karne mein time laga, aur har baar advance instructions ke bina aage badhna mushkil tha. Payment aur invoice process standard tha, wahan koi dikkat nahi thi. Overall, support ki jo steps they, wo itne sensible order mein nahi the, jiske wajah se overall experience thoda frustrating raha.