Support ka order thoda ajeeb lagta hai yaar
Yaar, jab main onboarding kar rahi thi toh support waalon ki communication ka order thoda confusing tha. Pehle mujhe dialer ki setup samjhaya gaya, fir database feature par discuss kiya gaya, lekin uske baad fir dubara dialer pe wapas aaye. Matlab, logically jo sequence hona chahiye tha wo follow nahi hua. Thoda time barbaad hua samajhne mein ki next steps kya hain. Support team se baat karte waqt lagta tha ki unka bhi process thoda mixed up hai, kyunki har step pe clarity nahi milti thi. Par haan, ek cheez acchi lagi ki telephonic support generally friendly tha, aur queries pe patience se respond karte the. Agar onboarding flow zyada sensible aur stepwise hota toh zyada smooth hota process. Abhi mujhe lagta hai kuch trainings aur support links ko organise karna chahiye better order me, tabhi easy hoga naye logon ke liye.