Support ka order dekh ke bada surprise hua
Support ke process mein jo steps diye the, main soch rahi thi shayad thoda confusing hoga, lekin surprisingly sab chale sahi sequence mein. Pehle toh sign-up karna straightforward tha, uske baad training aur phir software ke use ke samay har step aage badhta gaya ekdum logical tareeke se. Mera confusion tab hua jab calling dialer ke liye alag se setup ki zarurat thi, mujhe laga tha shayad integrated hoga. Lekin overall jo onboarding flow diya gaya tha, wo mishrit tha par practical liye sensible laga mujhe. Support team ne telephonic help bhi achhe se di, aur jab poochha toh samay par answer mil gaya. Thoda lagta toh tha ki kabhi kabhi update ke samay naye features ke baare mein thoda clear communication honi chahiye, warna confuse karte hain. To iska matlab, main 4 stars hi dungi kyunki software ka flow accha hai magar chhoti chhoti baat pe clarity missing hai.